If you’re a fan of outdoor activities like camping or hiking, you understand the importance of having the right gear. From reliable tents to sturdy boots, each item plays a crucial role in ensuring a successful and enjoyable trip. While knives might not seem like an obvious essential, they can come in handy in a multitude of situations. Whether it’s cutting rope, skinning game, or preparing food, having a high-quality knife is a game-changer. And if you’re looking for the best of the best, Kershaw is a brand that stands out. Not only are their knives top-notch, but they also offer an impressive warranty that covers a wide range of issues.
So what does the Kershaw warranty cover? This is a question that any potential buyer should ask themselves before investing in one of their knives. Kershaw’s warranty is known for being one of the best in the industry. It covers manufacturing defects as well as any defects in materials used to make the knife. Additionally, it covers any damage caused by normal wear and tear, making it clear that they stand behind their products. If you have an issue with your Kershaw knife, you can count on their warranty to provide you with a solution.
As with any warranty, it’s always important to make sure you understand the specifics before you purchase a product. But the fact that Kershaw’s warranty covers so many issues is a testament to their commitment to customer satisfaction. You can feel confident investing in a Kershaw knife, knowing that you have a safety net in case anything goes wrong. When you’re out in the wilderness, having a reliable knife can make all the difference, and Kershaw’s warranty can give you the peace of mind you need to focus on enjoying your adventure.
Kershaw Knife Warranty Overview
When it comes to buying a knife, Kershaw is a trusted brand that many people turn to. And when you invest in a Kershaw knife, you want to feel confident that it will last. That’s why it’s important to understand what their warranty covers.
- Kershaw offers a Limited Lifetime Warranty on all their knives.
- The warranty covers any manufacturing defects in materials and workmanship.
- If your Kershaw knife has a defect, they will repair or replace it free of charge.
It’s important to note that the warranty does not cover normal wear and tear, misuse, or damage caused by resharpening.
When you need to make a warranty claim, the process is simple. You can contact Kershaw directly or work with an authorized Kershaw dealer. Be sure to keep your purchase receipt or other proof of purchase, as it may be required for warranty claims.
What to Do If Your Knife Needs Repair
If your Kershaw knife needs repair, you can send it to their warranty department. They will assess the knife and determine if it’s covered under warranty. If it is, they will repair or replace it for you free of charge. If it’s not covered by warranty, they will contact you with an estimate for repair.
You can also take advantage of Kershaw’s sharpening and repair services. They offer a wide range of services, including sharpening, cleaning, and repairing your knife. These services are available for a fee, but they can help keep your knife in top condition.
Kershaw’s Warranty on Discontinued Knives
Even if your Kershaw knife has been discontinued, the warranty still applies. This means that if your discontinued knife has a manufacturing defect, Kershaw will repair or replace it free of charge.
| What is Covered | What is Not Covered |
|---|---|
| Manufacturing defects in materials and workmanship | Normal wear and tear |
| Discontinued knives | Misuse |
| Repairs and replacements | Damage caused by resharpening |
Overall, Kershaw’s warranty is a great added value to their already high-quality knives. Knowing that you can rely on their warranty for manufacturing defects gives you peace of mind as you use your Kershaw knife.
Kershaw’s Limited Lifetime Warranty
If you are looking for a reliable knife brand, Kershaw is an excellent choice. This company provides high-quality knives with an impressive warranty. With the Kershaw limited lifetime warranty, you can have peace of mind knowing that your knife is protected against defects in workmanship and materials.
- Kershaw’s warranty covers the repair or replacement of any product that has been damaged or fails due to a manufacturing defect.
- The warranty provides coverage for the life of the product. This means that if your knife fails at any time due to a manufacturing defect, Kershaw will repair or replace it for free.
- The warranty only applies to the original owner of the product. If you sell or transfer the knife to someone else, the warranty is no longer valid.
One of the best things about the Kershaw limited lifetime warranty is that it covers all aspects of the knife, including the blade, handle, locking system, and pocket clip. The warranty covers the entire knife, not just specific parts of it.
To take advantage of Kershaw’s warranty, you simply need to send the knife to their warranty department. They will inspect the knife to determine if the damage is covered under the warranty. If it is, Kershaw will either repair or replace the knife and send it back to you. They will also cover the cost of shipping.
Kershaw’s Warranty Exclusions
While the Kershaw limited lifetime warranty is comprehensive, there are some exclusions. The warranty does not cover damage caused by:
- Misuse, abuse, or neglect
- Improper storage
- Accidents
- Modifications or alterations to the knife
In addition, the warranty does not cover normal wear and tear. This includes dulling of the blade, discoloration of the handle, or normal loss of sharpness over time.
Kershaw’s Warranty Claim Process
If you need to file a warranty claim with Kershaw, the process is straightforward. Here’s what you need to do:
- Contact Kershaw’s customer service department to obtain a warranty claim form. You can do this by emailing them at [email protected] or calling 1-800-325-2891.
- Fill out the warranty claim form and include it with your knife when you send it to Kershaw’s warranty department.
- Mail the knife and warranty claim form to Kershaw’s warranty department at the address provided on the claim form.
- Wait for Kershaw’s warranty department to inspect your knife and determine if it is covered under the warranty. If it is, they will repair or replace the knife and send it back to you free of charge.
Overall, the Kershaw limited lifetime warranty is an exceptional guarantee for your knife. With this warranty, you can rest assured that your investment is protected and that you will have a reliable knife for years to come.
| PROS | CONS |
|---|---|
| Comprehensive warranty | Warranty does not cover normal wear and tear |
| Covers all aspects of the knife | The warranty only applies to the original owner of the product |
| Covers the entire life of the product | The warranty does not cover damage caused by misuse, abuse, or neglect |
As you can see, the Kershaw limited lifetime warranty is an excellent choice for anyone looking for a reliable knife. With this warranty, you can enjoy your knife with complete confidence, knowing that it is protected against defects in workmanship and materials.
Blade Replacements Covered by Kershaw’s Warranty
One of the reasons why Kershaw knives are popular among outdoor enthusiasts and professionals is their high-quality blades. However, even the best blades can get damaged or worn out over time. Kershaw’s warranty covers blade replacements for defects in materials and workmanship under normal use and maintenance.
- If a blade tip breaks during normal use, Kershaw will replace the blade for free.
- If the blade shows signs of corrosion or rust, Kershaw will either clean, polish, or replace the blade, depending on the severity of the damage.
- If the blade chips or breaks while performing normal cutting tasks, Kershaw will replace the blade for free, as long as the knife has not been abused or misused.
Kershaw knives are designed to withstand hard use, but accidents and wear and tear can happen. It’s important to note that Kershaw’s warranty does not cover intentional damage, such as using the knife as a pry bar or screwdriver, or modifying the knife in any way that affects its performance or safety.
If you need to request a blade replacement, contact Kershaw’s customer service for instructions on how to send in your knife for evaluation and repair or replacement. Generally, you’ll need to fill out a warranty repair request form, include proof of purchase, and pay for shipping and handling.
| What’s Covered | What’s Not Covered |
|---|---|
| Defects in materials and workmanship under normal use and maintenance. | Intentional damage, misuse, abuse, or modifications not authorized by Kershaw. |
| Blade tip breakage during normal use. | Lost or stolen knives, normal wear and tear, cosmetic damage, sheaths, accessories, or packaging. |
| Blade corrosion or rust under normal use and maintenance. | Dull edges due to normal use, sharpening or honing, or normal discoloration of blades or handles. |
| Blade chips or breaks during normal cutting tasks, as long as the knife has not been abused or misused. | Knives purchased or used outside the USA, or products sold “as is” or “second hand.” |
Overall, Kershaw’s warranty shows the company’s commitment to producing high-quality knives that can stand the test of time and use. Blade replacements are just one of the benefits of owning a Kershaw knife, and their warranty program gives customers peace of mind knowing their investment is protected.
Repair services included in Kershaw’s warranty
Kershaw’s warranty is known for its thorough coverage of any defects in materials and workmanship of their knives. Should the knife fail due to one of these reasons, Kershaw promises to repair or replace it at no cost to the customer.
Here are the repair services that are included in Kershaw’s warranty:
- Blade replacement
- Handle replacement
- Sharpening
With their “KAI-USA Guarantee,” Kershaw provides a 100% satisfaction guarantee for customers who are not satisfied with their products. The company promises to repair or replace any product found to have a manufacturing defect. The warranty is not applicable to normal wear and tear, product abuse, or accidental damage.
For customers needing repairs, Kershaw has a great repair program. The company offers a quick and easy repair service, with most repairs completed in just three to five business days. Kershaw also has an online warranty registration program that allows customers to easily register their purchased knife and provides a dedicated customer service hotline for further assistance.
Why Kershaw’s warranty is worth it
Kershaw takes pride in creating high-quality knives that are durable and dependable. Their warranty and repair services further support their promise of providing the best quality products to their customers. With Kershaw’s warranty, customers can rest assured that any defects in materials or workmanship will be addressed and remedied. For knife enthusiasts, having a reliable repair service is a huge plus, as they can continue to use their knives for years to come.
Kershaw’s commitment to customer satisfaction
Kershaw is known for its excellent customer service and commitment to customer satisfaction. If customers encounter any issues with their products, they can easily contact Kershaw’s customer service team for assistance. Kershaw’s team is always available to answer any questions or concerns and provide quick solutions. Their repair program is also a testament to their commitment to ensuring their customers’ satisfaction, allowing customers to keep using their knives for years without having to purchase new ones.
| Repair Service | Cost | Turnaround Time |
|---|---|---|
| Blade Replacement | Free | 3-5 business days |
| Handle Replacement | Free | 3-5 business days |
| Sharpening | Free | 3-5 business days |
With Kershaw’s warranty and repair program, customers can feel confident in their purchase and trust in the quality and reliability of their products.
Kershaw’s Warranty Exclusions
Kershaw is a well-known brand when it comes to producing high-quality knives for hunting, fishing, and outdoor activities. The company offers a limited warranty on its products. However, there are certain conditions that apply, and it is essential to understand what the warranty covers and excludes.
- Damage due to misuse
- Normal wear and tear
- Failure to properly maintain the knife
- Modifications or alterations to the knife
- Lost or stolen knives
One of the significant exclusions to Kershaw’s warranty is damage due to misuse. This includes using the knife for a purpose that it is not intended, such as using a hunting knife to pry open a can. Another exclusion is normal wear and tear. It is normal for the knife blade to dull over time and require sharpening. This is not considered a defect in the product.
Customers should also understand that failure to properly maintain the knife can void the warranty. For example, if the knife is not cleaned regularly or oiled as needed, it may eventually become damaged, and the warranty will not cover the cost of repairs. Modifying or altering the knife can also void the warranty. This includes adding new handles or changing the blade.
Additionally, lost or stolen knives are not covered under Kershaw’s warranty. Customers should take care to keep their knives in a safe place to avoid the risk of theft or loss. It is crucial to understand these exclusions before making a warranty claim.
| Exclusions | Limitations |
|---|---|
| Damage due to misuse | Not covered under warranty |
| Normal wear and tear | Not considered a defect |
| Failure to properly maintain the knife | Can void the warranty |
| Modifications or alterations to the knife | Can void the warranty |
| Lost or stolen knives | Not covered under warranty |
Overall, Kershaw’s warranty is a great benefit to customers who purchase their products, but it is essential to understand the exclusions and limitations. By taking care of your knife and using it responsibly, you can avoid any potential issues and ensure that it lasts for many years to come.
How to File a Warranty Claim with Kershaw
When it comes to purchasing a new knife, you want to make sure you’re investing your hard-earned money in something that will last. Luckily, Kershaw offers a limited lifetime warranty that covers any defects in materials or craftsmanship. Here’s everything you need to know about filing a warranty claim with Kershaw.
- First, gather all necessary information – you’ll need to provide the knife’s model number and any photos of the defect.
- Next, head to Kershaw’s website and fill out their warranty claim form. This is an easy and straightforward process that should only take a few minutes.
- After submitting the claim form, Kershaw will review your request and contact you with further instructions. This could include shipping the knife to their facility for inspection or simply providing a replacement part.
If your knife needs to be shipped to Kershaw, be sure to package it securely and include a copy of your warranty claim confirmation. Kershaw will cover the cost of shipping the repaired or replacement knife back to you.
It’s important to note that not all damage is covered under Kershaw’s warranty. This includes damage caused by misuse, abuse, or normal wear and tear. However, if you have any questions about what is and isn’t covered, Kershaw’s customer service team is always willing to help.
Overall, Kershaw’s warranty is an excellent way to ensure that your new knife will stand the test of time. With a simple and efficient claim process, there’s no reason not to invest in a Kershaw knife for your everyday carry needs.
| What does Kershaw’s warranty cover? | What does Kershaw’s warranty not cover? |
|---|---|
| Defects in materials or craftsmanship | Damage caused by misuse or abuse |
| Replacement parts for any defective components | Normal wear and tear of the knife |
| Shipping costs for warranty claims | Lost or stolen knives |
Remember, investing in a quality knife is a wise decision, and Kershaw’s warranty is there to protect your investment. So, if you do happen to experience any defects with your knife, don’t hesitate to file a warranty claim and let Kershaw take care of the rest.
Kershaw’s customer service and warranty FAQs
Kershaw is known for its quality products and excellent customer service. If you ever need assistance with your Kershaw product, their customer service team is available to help you. Here are some of the most frequently asked questions about Kershaw’s customer service and warranty policies.
What products are covered by Kershaw’s warranty?
- All Kershaw knives
- All Zero Tolerance knives
- All Shun kitchen cutlery
How long is Kershaw’s warranty?
Kershaw offers a Limited Lifetime Warranty on all of its products. This means that they will repair or replace any product that has defects in material or workmanship for the entire lifetime of the product. However, damage caused by misuse or abuse is not covered by the warranty.
What does Kershaw’s warranty cover?
Kershaw’s warranty covers any defects in material or workmanship. If your knife or kitchen cutlery has any issues due to manufacturing defects, they will repair or replace it free of charge.
What is not covered by Kershaw’s warranty?
Kershaw’s warranty does not cover damages caused by misuse, abuse, or normal wear and tear such as scratches, scuffs, or discoloration. Moreover, items that have been modified, disassembled, or sharpened by someone other than the Kershaw factory are not covered by the warranty.
| COVERED | NOT COVERED |
|---|---|
| Defects in material or workmanship | Misuse or abuse |
| Manufacturing defects | Scratches, scuffs, or discoloration |
| Repairs and replacements | Modifications or disassembly by anyone other than the Kershaw factory |
How do I submit a warranty claim?
If you believe your Kershaw product has a defect covered by the warranty, you can submit a warranty claim by filling out a Warranty Claim Form on the Kershaw website. You need to evaluate the extent of the damage and identify the product issue. Once you submit the form, Kershaw’s customer service team will evaluate your claim and advise you on how to proceed.
What does Kershaw warranty cover?
FAQs:
1. What is Kershaw’s warranty policy?
Kershaw guarantees that all of their products are free from defects in materials and workmanship. They also offer a limited lifetime warranty against manufacturing defects.
2. What does the warranty cover?
The Kershaw warranty covers any defects in materials and workmanship. This includes knives and tools that break under normal use, as well as defects in the blade, handle, or any other part of the product.
3. What does the warranty not cover?
We do not cover normal wear and tear, damage caused by misuse or abuse, or damage caused by improper storage or handling.
4. How do I make a warranty claim?
If your Kershaw product fails due to manufacturing defects, contact our customer service team to initiate a warranty claim.
5. What happens if I make a warranty claim?
We will evaluate your claim and, if it falls within the terms of the warranty, we will either repair or replace your product. If we are unable to repair or replace your product, we may exchange it for any other product of equal or lesser value.
6. Do I need to provide proof of purchase for my warranty claim?
Yes, you will need to provide proof of purchase, such as a receipt or invoice, in order to make a warranty claim.
7. How long does it take to process a warranty claim?
Our goal is to process warranty claims as quickly as possible. However, the time it takes to process a claim can vary depending on the complexity of the issue. We will do our best to keep you updated on the status of your claim throughout the process.
Closing Thoughts
We hope this FAQ has answered all of your questions about the Kershaw warranty. If you have any further questions or concerns, please don’t hesitate to contact our customer service team. We appreciate your business and want to ensure that you are completely satisfied with your Kershaw product. Thank you for choosing Kershaw and please visit us again soon!